- Features
- Conference Record
- Active Speaker Notification
- Generate a Snapshot Report
- On Hold Music
- Sub-conferencing
- Direct Dial with No Passcode
- More Features
Event Conferencing Platform
Overview
Large Scale Event Conferencing
Ability to set up large, event-driven conference calls (e.g. an investor relations call) using a sophisticated, web-based control interface that allows operators to manage these calls. A single event conference can scale to more than 2,000 participants, providing the scalability needed to serve our largest business customers.
Unparalleled Event Control
The Event Conference Manager (ECM) is a web-based conference-management tool for operators handling large-scale conferences. It allows operators to easily provision and manage conferences, handle requests (“bells”), and assist participants with fly-out windows that enable operators to view information about conferences, participants, bells, prelists, and Q & A requests - all on one screen - eliminating the need to toggle between windows.
Sets New Scalability Benchmarks for IP-based Conferencing Solutions
A pure IP solution, Conference Calling runs on a Service Delivery Platform (SDP) that is the key to the scalability of the total solution. The SDP manages call states and media streams, while the Conference Calling application maintains conference state, manages IVR interactions, accesses conference metadata, provides operator control, and manages Q&A in a well orchestrated framework. This enables the total solution to readily support up to 50,000 participants at once in a single location node.
Extensive Failover and Recovery Schemes
Redundant components eliminate single points of failure throughout the architecture. Application Servers can be configured either N+1 with standard failover software to maintain overall system capacity or 1+1 with Sawtel high availability software
Sawtel high availability software maintains conference state in the event of a primary Application Server failure without any interruption to the conference call participants. Sawtel has deployed this solution in multiple locations, ensuring redundancy and reliability. Sawtel remote site high availability software maintains service levels across the sites by utilizing resources between the sites in the event of component or entire site-wide failure.
Eliminates Expensive TDM-based Conference Bridges and Long Distance Calls
Because Conference Calling is a pure IP solution, it eliminates expensive, dedicated TDM hardware-reducing acquisition costs, and ongoing operational and network costs. Since a single call can involve 2,000 callers in a single conference, SIP Peering can be utilized to take advantage of the lowest possible long distance costs.