The Sawtel Prepaid and Postpaid Calling Card solution offers:

Common Product Features

• Multiple Access Number Support
  Sawtel can set up multiple access numbers, each identified by, welcome prompt, dialing plan, domestic/international origination, and language.
• SMS Callback
  send text message to the system from your mobile phone and the system will call back and place client in calling card IVR menu
• Email Callback
  send an email to the system and the system will call back and place client in calling card IVR menu
• ANI Callback [CLI]
  call the system and the system will call back and place client in calling card IVR menu
• Dial out to Customer Service Rep.
• Speed Dials
  Subscribers can configure up to 90 speed dial numbers using the IVR or Web interfaces.
• Pound Sign (#) Re-origination
  Enables sub-scribers to press the pound sign to terminate one call and initiate another from the same telephone number
• Destination Number Redial [press "*"]
  redials last number called in session
• PIN Fraud Protection
  Disconnects the caller after a specific number of invalid PIN attempts, blocks future PIN fraud attempts
• Balance Transfer Fraud Protection
  Denies the associated PIN from making any further balance transfer attempts after specified number of invalid balance attempts have be executed.
• Calling Restrictions
  Sawtel can restrict calls based upon dialed digits or block all international calls.
• Email Notification
  On initial account approval/disapproval and on credit limit thresholds
• Long Call Manual Extension
  Application can interrupt calls after a configurable interval and prompt the subscriber to manually request that the application continue the call.
• Minimum/Maximum Time Per Call
• Express Calling
  Allows subscribers to make prepaid calls without any IVR interaction. Subscriber simply dials the call and the application can authenticate the subscriber and rate the called number.
• PINless Calling
  Allows subscribers to access their prepaid account without entering a PIN. The subscriber registers their phone number against their account and whenever they dial the access number, the application will recognize their phone number, immediately authenticate their account, and prompt them to enter their destination number.
• Integrated Credit Card Recharge
  Application allows subscribers to top-up their account (prepaid) or pay off their accumulated usage (postpaid) via credit card. The application connects to the credit card authorization network in real time to obtain authorization for the transaction.
• Maintain and view subscriber information, including the following:
  • View account activity
  • Add and update credit card info

Prepaid-only Features

• Recharge Vouchers
  Allows the Administrator to generate recharge vouchers. PIN numbers allow subscribers to purchase additional calling time for their account and "top up" their account with this value via both IVR and web portal.
• Account Balance
  available in Units or Currency.
• Prepaid Multi-Leg Calls
  Allows application to authorize and account for multiple simultaneous prepaid calls with all parties connected via a conference.