Digital Phone

Unlimited call anywhere in the US (including Puerto Rico) & Canada

Starting at

$2499

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Digital Phone

Features

The Sawtel digital phone solution offers:

Subscriber Features

  • Supports IP-to-PSTN, IP-to-IP, and PSTN-to-IP voice calls
  • Self-service subscriber Web portal with real-time call detail and call rating
  • Multiple language support for Interactive Voice Response (IVR)
  • Voice mail with DTMF and Web accessible inbox to view, listen, and manage messages (see Voice Messaging data sheet)
  • Message waiting indicator (MWI)
  • Configurable dialing plans
  • Call feature control using DTMF * codes
  • caller ID, call hunting and forking, call waiting, call transfer, 3way calling, caller ID block outgoing, repeat dial call return, anonymous call blocking, caller ID block outgoing, do not disturb
  • Last incoming call readout
  • Screening of calls from PSTN
  • 7-digit dialing (domestic US deployments only)
  • 911 call routing to local PSAP (domestic US deployments only)
  • Virtual phone numbers
  • Inbound call filtering and routing
  • Caller ID outgoing selection
  • “*” code access to large scale audio conferences with up to 125 conference participants
  • Configurable star codes
  • Forwarding to international numbers
  • Subscriber control over inbound call handling
  • Backup phone support (safe forwarding number)
  • Click-to-dial from call history lists
  • Wake up call
  • Distinctive ringing
  • Contact name as caller ID on inbound calls
  • Option to set up as prepaid service offering
  • Support for a wide variety of Telephony Adapters (TA) and soft phones, including both before-the-router (BTR) and after-the-router (ATR) configurations

Voicemail and Unified Messaging Features

  • Email notification of message arrival
    Notification with or without the voice mail as a wave file attachment. Subscribers can review messages on their PC and forward voicemails to others via email.
  • Rapid call return
    Allows subscribers to listen to a voice message then have the system call the party who left the message. Once the call is ended, the subscriber is returned to the same point in the voicemail system.
  • Access to subscriber interface from deposit menu
    Allows subscribers to call into the deposit interface of their mailbox, then enter a DTMF sequence to switch to the subscriber interface. The subscriber presses the star (*) key while listening to the deposit greeting, the system prompts the user for the voicemail password and, if validated, transfers them to the subscriber interface.
  • Prompt cut-through
    The system allows experienced subscribers to enter star (*) during the greeting and immediately enter their password, to save time. Subscribers can also enter DTMF selections without waiting for menu prompts.
  • Skip-forward and skip-back
    Subscribers can skip forward or back within a message, or skip to the beginning or end of a message.
  • Configurable greetings
    Subscribers can choose from four different voicemail greetings:
  • System default greeting with the phone number
    • System default with a recording of the subscriber's name
    • Personal greeting recorded by the subscriber
    • Alternate temporary greeting (vacation message, etc.)
  • Class-of-service definitions
    Service providers can configure voicemail offerings with different classes of service. Attributes that can be controlled at the class-of-service level include maximum length and number of messages that can be stored, greeting length, and number of days that a message can be stored before being automatically deleted.
  • Message Waiting Indicator
    SIP-based message waiting indicator is supported for SIP phones, in accordance with RFC 3842